CALM TECHNOLOGY
Cookie & Tracking Policy
Tiny text files keep the store fast, secure, and personalized without overwhelming you.
Last updated: 21 November 2025
Below you will find every cookie category we use, the data it touches, and the choices available to you. Essential cookies keep the shop running; everything else is optional.
Essential cookies
Always on for security
Consent storage
Local only, 12 months
Analytics
First-party, privacy-first
Ad tech
None by default
How cookies support the experience
Stability & security
Session cookies keep you logged in, protect carts, and prevent double spending.
Personalization
Preference cookies remember locale, language, and the calm vs. dark theme choice.
Insights
Analytics cookies help us learn which collections resonate so we can plan production responsibly.
Cookie categories we use
Essential
Authentication tokens, cart preservation, fraud prevention. We also use GPS (browser location) and IP geolocation to determine payment method availability (e.g., cash on delivery is only available in Kosovo). They expire within 7 days or at session end and never leave our infrastructure.
Performance
Load-balancer markers and error monitoring cookies that tell us when a page fails.
Experience
Remembers locale, theme, and onboarding dismissals for a smoother flow.
Analytics
Privacy-focused measurements (no cross-site tracking) that aggregate how many people viewed a product.
We do not run third-party advertising pixels or social media trackers by default.
Managing cookies
Consent banner
Use the on-site banner to accept, reject, or fine-tune categories at any time.
Browser controls
You can clear cookies through your browser settings. Doing so may log you out or reset saved preferences.
Do Not Track
If your browser sends a DNT signal we automatically turn off analytics and experience cookies.
Email preferences
Links in our emails let you opt out of tracking pixels embedded in newsletters.
Staying transparent
Review cadence
We audit cookies every quarter and update this page whenever the stack changes.
Change notifications
If a new category materially affects your privacy, we will re-request consent.
Archived versions of this policy are available on request.
Prefer zero optional cookies?
Let us know and we will honor the preference across all future sessions.